Referrals are made to the Admissions Department by giving relevant information to the Admissions Coordinator. Referrals may be made by phone or email. Information should include the client’s demographics, background information and materials from other placements, psychological evaluations and court documents, if relevant. All referrals start with an initial contact made by the referring worker. After the referral information has been received, the client will be interviewed by phone or face-to-face if needed. A decision on whether or not to accept a client is made normally within 48 hours. Upon acceptance, information about the program and necessary intake forms will be sent out to the referring worker as well as the parent/guardian. Actual admission times vary, based on when the client is ready to be placed and when the next bed is available.